Managed IT Services in Kailua That Save Time and Boost Security

Smarter managed IT services in Kailua for faster operations, stronger security, and more time to grow your business.

Managed IT services in Kailua that save time and boost security for local businesses
Reliable managed IT services in Kailua for fast, secure business operations

Managed IT services in Kailua

Running a business in Kailua means juggling a lot—staffing, customers, compliance, and keeping your tech running smoothly. But when your systems go down or security becomes a concern, it can throw everything off.

That’s where our managed IT services in Kailua come in. We’ve helped local businesses just like yours get back on track fast—with no drama, no tech-speak, and no surprise bills.

Our team is known for jumping in quickly and fixing problems before they become disasters. Clients say our service is fast, friendly, and always on point.

Why choose us for your IT?

We respond fast, save you money, and keep your systems running strong.

< 90 Seconds
Average call response time
50% Savings
Compared to in-house IT
98.02%
Client retention rate
4,000+
Systems under management

What you gain with us

We make IT simple, secure, and stress-free—so you can focus on your business.

01

Fast response times

We answer 90% of calls in 90 seconds or less. That means you’re never left waiting when something breaks.

02

Predictable pricing

Our fees adjust so you never pay too much. You only pay for what you need. This way, you avoid extra expenses.

03

Onsite support included

Need hands-on help? No additional charge for onsite support—it’s part of your agreement.

04

Peace of mind

We monitor your systems 24/7 so you can sleep easy knowing your business is protected.

05

Local, hands-on service

We’re not a faceless call center. You’ll know our names, and we’ll know your systems inside and out.

06

Fewer disruptions

Our proactive approach means fewer IT issues and less downtime—so your team stays productive.

Show me what's included

Features that make life easier

We use smart tools and best practices to keep your systems running without the hassle.

24/7 monitoring and support
Complete IT support
Office 365 management
Helpdesk services
Security services
24/7 NOC & SOC team (EDR)
Features of managed IT services in Kailua that make business technology easier

Industries we support

We help businesses in key industries stay secure, compliant, and productive with tailored IT solutions.

What you’re getting with our managed IT services in Kailua including peace of mind and scalability

What you’re getting

You’re getting more than just IT support—you’re getting peace of mind. We promise fast help (call response in 90 seconds or less), white-glove service, and local hands-on support.

Onsite support is included in the agreement, and we tailor everything to your business. Whether you have 15 or 70 users, we scale with you—so you’re never paying for more than you need.

Certifications and partnerships

We’re proud to be part of the Kauai Chamber of Commerce, where our CEO serves on the Board, and the Hawaii Chamber of Commerce, where our President is an Ambassador. We partner with trusted names like Microsoft, Dell Technologies, AWS, ConnectWise, SentinelOne, Acronis, PAX8, 3CX, Unifi, RMM, and ScalePad to bring you the best tools and support.

Certifications and partnerships supporting our managed IT services in Kailua

Awards and recognition

We’ve been honored three years in a row by Kauai’s Best for Computer Repair—2nd place in 2021, and 1st place in both 2022 and 2023. These awards reflect the trust our clients place in us and our commitment to delivering exceptional service every single day.

Awards and recognition for our managed IT services in Kailua

What our clients say

“We have been working with this company for many years because they are knowledgeable, experienced, responsive, and devoted to the success of their clients. The technicians are always courteous and friendly, and take the time to explain everything. They are worth every dime!

Liana Soong

IT Hawaii is our 12th man providing crucial support AND staying ahead of technology so we are always running at our best.”

Sherri W.

“ITHawaii.com has been a fantastic partner in keeping our operations running smoothly. Their expertise and commitment to customer service stands out, and they effectively manage our network and troubleshoot issues. I’ve also made amazing friends while working with them. If you’re looking for a dependable IT partner in Hawaiʻi, we highly recommend ITHawaii.com!

Leilani K.

Ready to take the next step?

Let’s talk about how we can help. Call 808.468.4244 or email info@ithawaii.com to get started.

Our satisfaction guarantee for managed IT services in Kailua

Our satisfaction guarantee

We will slash your IT incidents by 50% over the next 3 months or give you a $1000 cash refund. That’s how confident we are in our process, our people, and our results.

You have nothing to lose—and a lot of peace of mind to gain.

Giving back to our community

We’re deeply committed to giving back to our island communities. One organization we’re proud to support is Hoʻōla Nā Pua, which helps young survivors of sex trafficking in Hawaii.

We’re working to support their STEM education efforts and create internship opportunities that empower these young women through technology. It’s one way we blend compassion with innovation to make a real difference.

Giving back to the Kailua community through managed IT services and local support
It is easy to start with our IT services in Kailua

Want better managed IT services in Kailua?

Let’s talk today. Get expert help fast and stop wasting time on IT headaches.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Frequently asked questions

1
What’s included in your managed IT services in Kailua?

Our managed IT services in Kailua include 24/7 monitoring, helpdesk support, cybersecurity, cloud management, and onsite support—all in one flat-rate plan.

2
How fast is your IT support in Kailua?

We answer most calls in under 90 seconds. Our IT support and services in Kailua are built for speed, so you’re never left waiting.

3
Can your managed IT services in Kailua help with compliance?

Yes, our managed IT services in Kailua help businesses meet HIPAA, PCI, and other compliance standards with secure systems and expert guidance.

4
Do you offer onsite IT support and services in Kailua?

Yes, onsite IT support and services in Kailua are included in your agreement—no extra fees, no surprise charges.

5
How do your managed IT services in Kailua handle cybersecurity?

We use layered cybersecurity tools, including firewalls, antivirus, and EDR, to protect your systems against threats 24/7.

6
Are your IT support and services in Kailua good for small businesses?

Absolutely. Our IT support and services in Kailua are designed for small to mid-sized businesses that need reliable, cost-effective solutions.

7
What makes your managed IT services in Kailua different?

We’re local, fast, and personal. Our managed IT services in Kailua include hands-on support, flexible pricing, and a team that knows your business.

8
Can you scale your IT support and services in Kailua as we grow?

Yes. Our IT support and services in Kailua grow with your business—whether you have 5 users or 70, we scale to fit.