IT Support and Services in Kauai for Reliable Business Solutions

Secure, efficient IT support and services in Kauai that save time and power your business growth.

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Illustration of IT support and services in Kauai helping local businesses operate smoothly and securely
Local Kauai business owners receiving fast, dependable IT support and service solutions

Why local businesses trust our IT support and services in Kauai

Running a business on Kauai comes with its own set of challenges—from unpredictable weather to limited local tech resources. When your computers go down or your network slows to a crawl, it can cost you time, money, and peace of mind.

That’s why we’ve made it our mission to be the trusted partner for IT support and services Kauai businesses rely on. We’ve helped dozens of companies across the island recover from outages, secure their systems, and streamline operations. And we did it fast—with no drama, no finger-pointing, and no surprise bills. Just solid, dependable service that works.

How do we measure up?

We respond fast, save you money, and keep your systems running.

< 90 Seconds
Call response time
50% Savings
Compared to in-house IT
98.02%
Client retention rate
4,000+
Systems managed and monitored

What you gain from partnering with us

We make your technology work harder, so you don’t have to.

01

Fast, friendly support

You won’t wait long. 90% of calls are answered in 90 seconds or less, and we fix most issues the same day.

02

Predictable monthly pricing

Fluctuating workforce? Our fees adjust so you never pay too much. You get flexibility without sacrificing support.

03

Onsite help included

Need boots on the ground? No additional charge for onsite support—ever. We’re already there when you need us.

04

Local team, real people

We’re not a call center. You’ll talk to someone who knows your business and cares about your success.

05

Secure from the ground up

We lock down your systems with layered cybersecurity so you can sleep easily knowing your data is safe.

06

Less downtime, more uptime

We prevent problems before they happen. That means fewer disruptions and more time to grow your business.

Show me what's included

Features that make your life easier

We keep things simple, secure, and always on—even when you’re off the clock.

24/7 monitoring and response

We offer round-the-clock monitoring—even on weekends and holidays. Most people think we’re only available during business hours, but we’ve got their back 24/7.

Complete IT support

From hardware to software, we manage it all. No more juggling vendors or guessing who to call.

Helpdesk services

Our helpdesk is fast, friendly, and available when you need it. You’ll never feel stranded with a tech issue again.

Office 365 management

We handle licensing, setup, and support for Office 365 so your team can collaborate without hiccups.

Security services

We protect your network with firewalls, antivirus, and real-time threat detection. You stay safe without lifting a finger.

24/7 NOC & SOC team (EDR)

Our Network and Security Operations Centers work around the clock to monitor, detect, and respond to threats—before they become problems.

What you’re getting with us

You’re getting more than just IT help—you’re getting peace of mind. With call response in 90 seconds or less, 15–70 endpoints covered, and onsite support included in the agreement, we deliver local hands-on, white-glove service that keeps your business moving forward. We handle the tech so you can focus on what you do best.

Local Kauai business receiving hands-on, fast IT support and managed services with onsite assistance includedit services for small business

Certifications and partnerships that back us

We’re proud members of the Kauai Chamber of Commerce (our CEO serves on the Board) and the Hawaii Chamber of Commerce (our President is an Ambassador). Our team is certified and trained across Microsoft, Unifi, ConnectWise, PAX8, Dell Technologies, AWS, 3CX, RMM, SentinelOne, Acronis, and ScalePad—so you know you’re in expert hands.

Recognition of top IT service awards in Kauai for excellent support, fast response, and client satisfaction

Awards and recognition we’ve earned

We’ve been honored by our community three years in a row—earning 2nd place in 2021 and 1st place in both 2022 and 2023 for Kauai’s Best Computer Repair.

These awards reflect our commitment to excellence, fast response times, and the trust we’ve built with local businesses who count on us every day.

What our clients say

“We have been working with this company for many years because they are knowledgeable, experienced, responsive, and devoted to the success of their clients. The technicians are always courteous and friendly, and take the time to explain everything. They are worth every dime!

Liana Soong

IT Hawaii is our 12th man providing crucial support AND staying ahead of technology so we are always running at our best.”

Sherri W.

“ITHawaii.com has been a fantastic partner in keeping our operations running smoothly. Their expertise and commitment to customer service stands out, and they effectively manage our network and troubleshoot issues. I’ve also made amazing friends while working with them. If you’re looking for a dependable IT partner in Hawaiʻi, we highly recommend ITHawaii.com!

Leilani K.

Ready to take the next step?

Call us at 808.468.4244 or email info@ithawaii.com to schedule your free consultation. Let’s talk about how we can support your business.

Our satisfaction guarantee

We will slash your IT incidents by 50% over the next 3 months or give you a $1000 cash refund. That’s how confident we are in our ability to deliver real results.

No fine print—just a promise to help your business run better.

Visual representation of IT incident reduction and a money-back guarantee for Kauai businesses
IT team supporting Kauai non-profits, STEM education, and local community initiatives

Giving back to our island community

Our Executive Team is deeply committed to staying engaged in the communities we serve, both locally and statewide.

We proudly support non-profits like Hoʻōla Nā Pua, which helps young survivors of sex trafficking in Hawaii.

We’re working to bring STEM education and internship opportunities to their programs, empowering the next generation with hands-on tech skills and career pathways.

Want better IT support and services in Kauai?

Let’s talk. Get faster support, stronger security, and a local team that truly cares.
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Local Kauai business owner connecting with IT professionals for reliable, fast, and secure IT support

Frequently asked questions

1
How fast are your IT support and services in Kauai?

We answer 90% of calls in 90 seconds or less. Our local team resolves most issues same-day, so your business stays on track.

3
Can you help my small business with IT support and services in Kauai?

Absolutely. We specialize in helping small and mid-sized businesses across Kauai with reliable, affordable IT support tailored to your needs.

5
What makes your Kauai IT services different?

We’re local, fast, and hands-on. Our Kauai IT services come with no surprise fees, onsite support included, and a 98% client retention rate.

7
Do you offer onsite support with your IT support and services in Kauai?

Yes, onsite support is included in your agreement. We’re already nearby, so we can be there when you need us—at no extra cost.

2
What’s included in your IT managed support services in Kauai?

Our IT managed support services in Kauai include 24/7 monitoring, helpdesk, cybersecurity, cloud support, and onsite visits—all in one flat monthly fee.

4
Do your IT services and support in Kauai include cybersecurity?

Yes, all our IT services and support in Kauai include layered cybersecurity—firewalls, antivirus, threat detection, and compliance support to keep your data safe.

6
How do I switch to your IT managed support services in Kauai?

We handle the transition for you. Our onboarding is smooth, with zero downtime, and we’ll coordinate directly with your current provider if needed.

8
Are your IT services and support in Kauai available after hours?

Yes. We provide 24/7 support, including nights, weekends, and holidays. Your business never sleeps, and neither do we.